How to Buy Airtel Airtime from M-Pesa: A Complete Guide

Staying connected requires airtime, and buying Airtel airtime has become easier these days with mobile money services such as M-Pesa. In this guide, we will show you how to buy Airtel airtime from M-Pesa step by step, whether it’s for topping up your phone or sending it to a friend

M-Pesa: What is it?

Safaricom launched M-Pesa in Kenya as a mobile money service that allows users to send, receive and store money using their phones. It is popularly used to carry out various financial transactions including purchasing of airtime for different networks.
Advantages of Buying Airtel Airtime through M-Pesa
Convenience: buy airtime anytime, anywhere directly from your mobile phone
Speed: the transaction takes only seconds
Security: transactions are encrypted and secured with PIN codes
No Extra Costs: this process does not attract any additional charges.

Step By Step Guide On How To Buy Airtel Airtime from Mpesa

1.Opening The Mpesa Menu
Access the Safaricom SIM Toolkit on your mobile phone.
Select “M-Pesa” from the option available on the menu.
2.Select “Lipa na MPESA”
Under the M-Pesa menu, select “Lipa na Mpesa.”
Then next choose “Paybill” option available.
3.Input The Airtel Paybill Number
The Airtel Paybill Number used for purchasing Airtimes is 220220.
To proceed press okay.

Troubleshooting Common Issues

Lack of money

Before making an airtime purchase, check that there are sufficient funds in your M-Pesa account. Without adequate balance, you're unable to perform the transaction.

Mistaken PayBill number

Before confirming the transaction, double check the PayBill number. An incorrect PayBill number may lead to a failed transaction or transfers mistakenly sent elsewhere.

Transaction delays

In rare cases, an order might take time to confirm it. When this happens, wait for some minutes then check your Airtel balance again. In case you are still not credited with your airtime, contact M-Pesa customer support.

Conclusion

M-Pesa is a fast and reliable way of buying Airtel airtime to remain connected with family and friends. By utilizing this step-by-step guide you will be able to make an easy purchase for your airtime without facing any problems whatsoever. Always key in the right details when making a transaction to avoid any inconveniences.

Use M-Pesa initially each time you want to buy your airtime from Airtel so that people never lose contact with each other.